Privacy Policy · Məxfilik Siyasəti · Политика конфиденциальности

About this policy

At Atelier Lactéa, we hold the privacy of our clients with the utmost care. This policy explains how we handle the personal information and biological materials you share with us during the order process.

What we collect

To complete your order, we may collect your name, contact details (phone number, email), and delivery address. We also receive biological material — breastmilk, baby hair, or birthstone — as relevant to your chosen piece.

How we handle biological materials

Any biological material you send us is used solely to create your piece. It is never shared, transferred, or used for any other purpose.

Once your piece is complete, any remaining material is disposed of safely and with care. If you wish to have unused material returned, please inform us before your order is confirmed.

How long we keep your information

Personal information is retained only for as long as necessary to fulfill your order. Information required for accounting and legal compliance is retained in accordance with applicable law.

Sharing your information

Your personal information is never sold. It may be shared with operational partners such as delivery services, solely for the purpose of fulfilling your order.

Contact

If you have any questions about this policy, please reach us via WhatsApp or email: info@atelierlactea.com